Admissions

Taking the first step

Reaching out is often the hardest part. Our team is here to make what comes next as clear and supportive as possible.

How admissions works

Five steps, start to finish

Step 1 Reach out

Reach out

Contact our team by phone, email, or through our contact form. Every conversation is confidential.

Step 2 Initial assessment

Initial assessment

We'll ask about substance use history, mental health needs, family circumstances, and current stability to understand the right level of care.

Step 3 Personalized treatment plan

Personalized treatment plan

Together with the client and, where appropriate, their family, we build an individualized plan — starting with detox where needed, moving into counseling and therapy, and mapping toward vocational training and halfway house transition.

Step 4 Admission & orientation

Admission & orientation

Clients are introduced to our facility, our house rules, treatment schedule, and expectations from day one.

Step 5 Ongoing support

Ongoing support

Throughout treatment, our team tracks progress, adjusts care as needed, and prepares clients for each next phase — including the halfway house and aftercare planning.

Who we serve

Open to everyone in need

New Hope, New Life welcomes individuals of all backgrounds — urban and rural, of any religious affiliation, tribe, race, or health condition — who are struggling with alcohol or drug addiction and are ready to begin the work of recovery.

What we ask of clients

A genuine commitment

Recovery asks something of everyone who walks through our doors: a willingness to participate honestly in treatment, to respect the structure of the program, and to commit to the process — even when it's difficult. Clients who do not comply with the center's rules and treatment requirements may be discharged.

FAQ

Frequently asked questions

Where is the facility located?

New Hope, New Life Healing Center is located in Mai Mahiu Sub-Division, Nakuru County, Kenya.

Do you treat both inpatients and outpatients?

Yes. Our facility supports residential clients as well as outpatients attending scheduled treatment.

How long does treatment take?

Core rehabilitation typically spans about six months, followed by approximately three months of vocational training and, where appropriate, a transition through our Halfway House program.

Is family involved in treatment?

Yes — family engagement is a core part of our approach, both during primary treatment and through our Halfway House family reintegration program.

What if I need urgent medical care first?

Clients requiring urgent medical care, psychiatric stabilization, or detoxification receive that level of care first, before entering our broader rehabilitation and halfway house programs.

Contact us to begin

Start a Confidential Conversation